Why Choose Neusu?

Neusu Heavy Duty Vacuum Storage Bags

Vacuum Storage Bags hardly seem like the most exciting idea to start a company, but back in 2014 when yet another flimsy bag failed, we asked ourselves why nobody actually created a bag from decent quality material. We spent six months talking to different factories to find one that could properly create a vacuum bag from 110 Microns plastic and Neusu was born.

The vacuum storage bags were an incredible hit, and remain one of our best sellers, much imitated but never bettered by competitors.

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But the idea of creating simple storage products better became the founding principle of Neusu. We quickly increased our product range to include bedding storage bags and underbed storage bags. Why was there only one size when beds can store much more underneath? Why only one handle which would rip? Why were most bags so poorly stitched? Why not use a heavy duty, durable material? We answered all these questions and more and in doing so created the world’s largest selection of underbed storage bags.

The quality of Neusu’s products won rave reviews from our customers and we quickly caught the eye of several businesses who often need to store things and they too were tired of bags that quickly fell apart. So, by 2016 Neusu became the supplier for various 5 Star hotels and spas, theatres, film production companies (very exciting!), oil rigs, cruise liners, superyachts and many more.

Does that mean that we are perfect? Of course not, with any product there is always the small chance of a manufacturing error. Neusu has stringent QA procedures in place to catch problems at source, but we’re all human. So alongside our drive to create the best products, we aim to create the best company, where problems are handled swiftly to ensure the customer is happy.

To this day we continue to grow Neusu offering more products and extending the ways we sell, following our founding principles:

  • How can we make the very best version of a product?
  • Would we use our product in our home?
  • Is that a reasonable price for the quality of the product?
  • How quickly can we dispatch our products?
  • How would we like to be treated as a customer?

No Quibbles Returns Policy

If you wish to return your product for any reason, you can do so up to 30 days. We do not need you to explain why.

Simply return the product unused in its original packaging – contact us first for a returns number.

If there’s a problem with your order or product, then contact us first and we will resolve the problem for you. Our customer service is always available to help.

Speedy Dispatch

All products which are shown as “in stock” are in stock in our warehouse in Bristol, UK. We dispatch directly from there and our cut off window for a day’s orders is officially 2PM. Orders placed on a weekday before then will be processed and packed that day.

Orders placed over the weekend will be processed on the next working day (normally Monday, bank holidays excepted).

We also offer expedited UK delivery, which we endeavour to ensure is next business day for orders placed before 2PM. Orders placed on a Friday will normally be delivered the following Monday (bank holidays excepted).

Expedited UK delivery is normally sent via UPS. We cannot guarantee that any service will always manage to deliver next day.

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Delivery Details

  • Standard UK Delivery is only £3.99 per order (unlimited items). Free standard UK delivery on orders over £40.
  • UK standard delivery is normally 3 business days, dispatch from our warehouse in Bristol
  • Express UK delivery options are also available via UPS for £7.99, or free on UK orders over £50. We make every effort to ensure orders before 2pm are delivered next day when expedited, but cannot guarantee UPS or any replacement next day service will always manage it.
  • EU delivery charge is £7.50. ROW delivery is by arrangement only. Contact us for details.
  • See the delivery policy for full details on shipping methods, costs and delivery times

As well as free delivery for orders that qualify, Neusu offers a range of tiered free gifts with every order – free items are added to your basket automatically.

30 DAY RETURNS AND EXCHANGES

  • No quibble returns – send it back unused in its original packaging for a full refund
  • See conditions and procedure in our returns policy.
Free Gift

We have 5 free gift tiers:

  1. With any purchase – Free Razor Holder worth £9.99
  2. £40 spend – Free Razor Holder + Free UK shipping worth £3.99 (Total: £13.98)
  3. £50 spend – Razor Holder + Free UK expedited shipping worth £7.99 (Total: £17.98)
  4. £60 spend – 5 x Velvet Covered Wood Hangers worth £9.99 + Razor Holder + Free UK expedited shipping (Total: £27.97)
  5. £75 spend – 10 x Velvet Covered Wood Hangers £19.98 + Razor Holder + Free UK expedited shipping (Total Value: £37.96)

You can check out without subscribing to the newsletter, but any free gift products except for shipping that are in your order will not be included.

All gifts are subject to availability. Stocks are limited. We reserve the right to substitute an alternative if any gift is not available. If you have any questions about our free gifts, please do email us at info@neusu.com

 
 
 
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Free
Gift

Worth £9.99

Free Gift With Any Purchase*

* All you need to do is subscribe to our email newsletter when you check out.

We have 5 free gift tiers, worth up to £37.96, so the more you buy, the more free stuff you get!
Everyone starts with this amazing silicone razor holder for showers, worth £9.99, but yours absolutely free with any order. All gifts are added to the basket automatically.

You can check out without subscribing to the newsletter, but any free gift products except for shipping that are in your order will not be included.

All gifts are subject to availability. Stocks are limited. We reserve the right to substitute an alternative if any gift is not available. If you have any questions about our free gifts, please do email us at info@neusu.com

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