All products which are shown as “in stock” are in stock in our warehouse in Bristol, UK. We dispatch directly from there and our cut off window for a day’s orders is officially 2PM. Orders placed on a weekday before then will be processed and packed that day.
Orders placed over the weekend will be processed on the next working day (normally Monday, bank holidays excepted).
The standard UK delivery charge is £3.99 per order and the order will go with the next day’s courier. We normally dispatch via a tracked courier such as Hermes, but may use a substitute service if we have a need to. Orders over £40 are eligible for free standard UK delivery.
Standard UK delivery is normally within 3-4 business days, depending on the time of day an order is placed.
We also offer expedited UK delivery, which we endeavour to ensure is next business day for orders placed before 2PM. Orders placed on a Friday will normally be delivered the following Monday (bank holidays excepted).
Expedited UK delivery is normally sent via UPS. We cannot guarantee that any service will always manage to deliver next day.
Expedited UK delivery is free on UK orders above £50.
We have had to recently suspend shipping to EU countries, but most of our products are still available via your local Amazon site, such as www.amazon.co.uk/neusu or www.amazon.de/neusu, etc
